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No An iCarsoft Serial Number Message - FIXED

So from time to time we get a few customers telling us that they are trying to update or register their iCarsoft diagnostic tool, and they get the 'this is not an iCarsoft serial number' message. A lot of people jump to conclusions and automatically think that the unit is a fake. Well please stop worrying, the chances are that your unit is not a fake, however it does mean that you have downloaded the incorrect update tool.
 
There are a few different generations of iCarsoft product, and each generation requires it's own update tool.
 
So, please uninstall the version you have, and check the iCarsoft website here http://www.icarsoft.com/web/icarsoftus/resources/2015/201504/20150415092039zega3_1.html
 
Make sure you take the time to read the page, your unit will fall under one of the update options, for example option A, option B, option C etc etc.
 
When you download the correct update tool, you will be able to update your unit without getting the message. Hope this helps.

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